Sale Sharks Matchday Tickets Walkthrough

You’ve bought your tickets to a Sale Sharks matchday, so now what? There are some things to remember that will make access to the stadium smoother, have a read of the below so you’re fully equipped to get through those turnstiles ready for kick-off.

  1. When you buy a ticket online, you should receive a confirmation email and then a second with the tickets from tickets@salesharks.com
  2. The confirmation email is NOT your ticket(s), nor is your e-ticketing account, and you will not be able to enter the stadium with it; the tickets will be supplied on a separate email
  3. If you do not receive your tickets within a few minutes of purchase (check your junk folder), please email ticketoffice@ajbellstadium.co.uk with your name, membership number and any other details that will help us find your booking
  4. On the ticket email it will say **THIS EMAIL CONTAINS YOUR TICKET(S)** and **YOU MUST PRINT OR DOWNLOAD YOUR TICKETS BEFORE YOU CAN ATTEND THE GAME** in bold at the top
  5. You now have two options: You can either click on the PDF at the top of the page and print the tickets, or you can click on the Add to Apple Wallet/G Pay Save to Phone ‘button’ and this will download the tickets into your preferred e-wallet. You can do both, however when you get to the turnstile, the version that is scanned will void the other
  6. Please ensure that you download the tickets before you get to the stadium
  7. At the turnstile, open the e-wallet and get the tickets ready to scan. Ensure they are the correct tickets for that match and the QR code is clear
  8. Once the tickets are scanned, you will pass through the turnstile
  9. In the unlikely event that the ticket doesn’t scan, the steward will contact the ticket office for further instructions

Still unsure? You can always email tickets@salesharks.com with any queries. Enjoy the game!

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